Terms of service
Terms of Service
Last Updated: October 14, 2025
Welcome to D20 Epic Level. By accessing or purchasing from our store at d20epiclevel.com, you agree to the following terms and conditions. Please read them carefully before using our website or placing an order.
1. General Information
This website is operated by D20 Epic Level. Throughout the site, the terms “we,” “us,” and “our” refer to D20 Epic Level. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.
We reserve the right to update or change these Terms at any time. It is your responsibility to check this page periodically for updates. Continued use of the website after any changes indicates acceptance of those changes.
2. Products and Availability
All products and prices are subject to change without notice. We make every effort to display accurate product images and descriptions, but variations may occur due to monitor settings or product changes from our suppliers.
We reserve the right to discontinue any product at any time or limit quantities per order.
3. Pricing and Payment
All prices are listed in United States dollars (USD) unless stated otherwise. We reserve the right to modify prices without prior notice.
Payment must be made in full at checkout through accepted payment methods shown on our website.
By submitting your payment information, you authorize us or our payment processor to charge the total order amount.
4. Shipping and Delivery
Orders are fulfilled through our production partner, Printful. Processing times vary depending on the item type, production schedule, and destination. Once an order has been shipped, we are not responsible for delays caused by carriers, customs, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect or incomplete address, the customer will be responsible for additional reshipment fees.
5. Returns and Refunds
We follow the policies outlined in our Return and Refund Policy, which can be viewed at the link below. Please review it carefully before placing your order.
Return and Refund Policy
6. Accuracy of Billing and Account Information
You agree to provide accurate, current, and complete purchase and account information. You are responsible for updating your account and other details to ensure timely communication and delivery of orders.
We reserve the right to cancel or refuse any order if we suspect fraud, unauthorized use, or a violation of these Terms.
7. Intellectual Property
All content on this website, including designs, images, graphics, product descriptions, text, logos, and artwork, is owned by D20 Epic Level or its content creators. You may not copy, reproduce, distribute, or use our content without written permission.
8. Third-Party Services
Certain products and services may include materials or links provided by third parties. We are not responsible for the content or accuracy of third-party websites. Your use of these sites is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, D20 Epic Level shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or use, arising from the use or inability to use our website or products.
10. Indemnification
You agree to indemnify and hold harmless D20 Epic Level, its affiliates, employees, and partners from any claims or demands resulting from your violation of these Terms or infringement of any third-party rights.
11. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the United States and the State of North Carolina.
12. Contact Information
If you have any questions about these Terms, please contact us at